“Security admins might be spending a lot of time providing extra attention to the C-Suite and hackers have adjusted. At the same time, non-executives still hold sensitive information and have access to financial data. Hackers realized, there is no need to go all the way up the food chain.” – Avanan
An example of this practice is given below, where an employee who has access to internal financial systems receives an urgent request to update the impersonated sender’s direct deposit file info.
Phishing passwords with DocuSign
As Avanan details in its report, a typical trick deployed in these campaigns is the involvement of DocuSign, an otherwise legit cloud-based document signing platform.
The actors offer DocuSign as an alternate signing method in the emails they send, and ask the recipients to enter their credentials to view the document and sign it.
While these emails are crafted to look like legitimate DocuSign messages, they are not being sent from the platform. On real DocuSign emails, users are never asked to enter passwords, but rather an authentication code is emailed to the recipient.
In the haste of daily work, it is likely that some employees will be tricked by this message and treat it as a real DocuSign request, entering their email credentials and handing them over to the phishing actors
When an email lands in your inbox, it is crucial to take the time and evaluate it for any signs of trickery. Unsolicited attachments, spelling errors, and the request to enter your credentials should be treated as big red flags.
Docusign-themed phishing attacks are nothing new and have been used by numerous threat actors to steal login credentials and distribute malware. In August 2019, a campaign using DocuSign landing pages took it a step further by trying to trick people into entering their full credentials for a wide selection of email providers.